What personal information GEO holds, why we hold it, and your rights over it.
Version privacy-2026-09-17-v1
Account details: your name, email address, organisation name and role.
Business records you create: customers, sites, jobs, estimates, recordings and transcripts.
Billing records: the plan you bought, subscription status and payment history. GEO never sees or stores your card number.
To provide the service you have bought, to take payment for it, to support you, and to keep the service secure and reliable.
Stripe processes payments and stores card details.
Our hosting and database provider stores your records securely.
Speech-to-text processing is used to produce transcripts of your recordings.
We do not sell personal information and we do not use your recordings to advertise to you.
We keep your organisation's records while the subscription is active.
After paid access ends, records are retained for a 60-day recovery period and then removed.
You may ask for a copy of your personal information, ask us to correct it, or ask us to delete it.
You may complain to the Information Commissioner's Office.